Muveet Rider’s Guide
Welcome to the Muveet Rider’s Guide! Whether you’re a new or experienced rider, this guide will help you navigate the Muveet platform, maximize earnings, and deliver exceptional service.
1. Getting Started as a Muveet Rider
To become a Muveet rider, follow these simple steps:
- Sign up on the Muveet Driver Centre.
- Submit required documents (driver’s license, vehicle papers, insurance, and valid ID).
- Attend an orientation session to learn about safety, payments, and customer service.
- Download the Muveet Rider App and start accepting delivery requests.
2. Understanding Your Dashboard
Your Muveet Rider App provides essential features:
- Order Requests: Accept or reject delivery requests.
- Earnings: Track daily and weekly payments.
- Ratings & Feedback: Improve your service through customer reviews.
- Navigation: Integrated maps to guide you to pickup and drop-off points.
3. Maximizing Your Earnings
Boost your earnings with these strategies:
- Deliver during peak hours for higher payouts.
- Maintain a high rating to access premium orders.
- Complete more deliveries to earn performance bonuses.
- Follow best practices to receive customer tips.
4. Rider Safety & Compliance
Your safety is our priority. Always follow these safety guidelines:
- Wear a helmet and protective gear (for bike riders).
- Obey traffic rules and speed limits.
- Confirm recipient details before completing deliveries.
- Report any suspicious activities or incidents immediately.
5. Customer Service Best Practices
Providing great customer service ensures better ratings and more earnings:
- Be polite and professional at all times.
- Communicate with customers in case of delays.
- Handle deliveries with care.
- Always follow drop-off instructions accurately.
6. Contact Support
If you need assistance, feel free to contact Muveet Support:
- Phone: +234 816 364 4376
- Email: [email protected]
How to Allow Location in the Muveet Rider App
To ensure smooth navigation and delivery tracking, enabling location permissions is essential in the Muveet Rider app. Follow the simple steps in this video to enable location access:
Watch the video on how to allow location in the Muveet Rider appFor detailed instructions, visit our full Rider Guide.